“An outstanding leadership manual for any contractor who wants to build a successful residential retail business. Ron broke the code on how to achieve success in this business a number of years ago and has shared his business acumen through consulting, teaching and hundreds of magazine articles. With this new book, Ron Smith puts it all together in an easy to use and easy to understand comprehensive guide to success and profitability.”

Jim McDermott, Vice President and Editorial Director of HVACR Business,former publisher of Contracting Business, Contractor and HVAC Engineering.